['Privacy Policy\n\nSterling Touch Therapies Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit or use our online platform for our healthcare and wellness services, including therapeutic massage, sports massage, deep tissue massage, aromatherapy, and reflexology.\n\n1. Information We Collect \nWe collect personal information that you voluntarily provide to us when you use our services or interact with our online platform. This may include your name, contact details, date of birth, health information relevant to providing our services, appointment details, and payment information.\n\n2. How We Use Your Information \nWe process your personal data to: \n- Provide and manage the healthcare and wellness services you request \n- Communicate with you regarding appointments, treatments, and other service-related information \n- Comply with legal and regulatory obligations \n- Improve and personalize your experience on our online platform \n- Maintain records for clinical and administrative purposes \n\n3. Legal Basis for Processing \nOur legal basis for processing your personal data includes your consent, performance of a contract, compliance with legal obligations, and legitimate interests such as ensuring service quality and safety.\n\n4. Data Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share your information with: \n- Healthcare professionals involved in your treatment, under confidentiality obligations \n- Regulatory authorities when required by law \n- Trusted service providers who assist us in operating our online platform or providing our services, under strict confidentiality agreements \n\n5. Data Security \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Access to your data is restricted to authorized personnel only.\n\n6. Data Retention \nWe retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy and to comply with legal and regulatory requirements.\n\n7. Your Data Protection Rights \nUnder the General Data Protection Regulation (GDPR), you have the right to: \n- Access your personal data and ask for a copy \n- Rectify inaccurate or incomplete data \n- Request erasure of your data when it is no longer necessary for the purposes collected \n- Restrict or object to certain types of processing \n- Data portability in a structured, commonly used format \n- Withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal \n\nTo exercise these rights, please contact us using the contact details provided below.\n\n8. Cookies and Tracking Technologies \nOur online platform may use cookies and similar tracking technologies to enhance your experience. You may control or disable cookies through your browser settings. Disabling cookies may affect the functionality of our platform.\n\n9. International Data Transfers \nYour personal data will be processed within the United Kingdom. If data is transferred outside the UK, appropriate safeguards will be applied to ensure compliance with data protection laws.\n\n10. Changes to This Privacy Policy \nWe reserve the right to update this privacy policy periodically to reflect changes in our practices or regulatory requirements. Any changes will be communicated on our online platform.\n\nContact Information \nIf you have any questions or concerns about this privacy policy or how we handle your personal data, you may contact us at:\n\nSterling Touch Therapies Ltd \n48 Pembroke Road, Suite 3B \nBristol, South West England \nBS8 3AQ \nUnited Kingdom \nPhone: +44 117 924 5678 \n\nThank you for trusting Sterling Touch Therapies Ltd with your personal information. We value your privacy and are dedicated to safeguarding your data with the utmost care.', 0.0013052, 'gpt-4.1-mini']