Terms and Conditions

Welcome to Sterling Touch Therapies Ltd. These Terms and Conditions govern your use of our website and services. By accessing or using our website and booking treatments, you agree to comply with and be bound by these terms.

1. Company Information

2. Services

Sterling Touch Therapies Ltd provides a range of healthcare and wellness treatments including:

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• Therapeutic Massage
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• Sports Massage
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• Deep Tissue Massage
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• Aromatherapy
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• Reflexology
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All services are provided by qualified practitioners committed to client wellbeing.

3. Appointment Booking and Cancellation

Appointments can be booked through our website or by other means facilitated by Sterling Touch Therapies Ltd. We recommend booking in advance to secure your preferred timeslot.

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• Cancellation must be provided at least 24 hours before the scheduled appointment to avoid any charges.
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• Late cancellations or no-shows may incur a cancellation fee as outlined in our booking policies.
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4. Client Responsibilities

Clients are responsible for:

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• Providing accurate health information before treatment.
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• Advising practitioners of any medical conditions, injuries, or allergies.
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• Arriving on time to appointments.
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• Following any post-treatment care instructions given by practitioners.
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5. Health and Safety

We maintain high standards of hygiene and safety consistent with the healthcare industry regulations. If you feel unwell or have any contagious conditions, please refrain from attending your appointment.

6. Payment Terms

All treatments must be paid for in full at the time of service unless otherwise agreed. Sterling Touch Therapies Ltd accepts payments as specified on the booking platform or premises.

7. Privacy and Confidentiality

We respect your privacy and handle all personal information in strict confidence. Details provided are used solely for the purpose of delivering and managing your treatments.

8. Liability

Sterling Touch Therapies Ltd shall not be liable for any damages, losses, or injuries incurred unless caused by negligence or wilful misconduct by our practitioners.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review them regularly.

10. Governing Law

These terms and your use of Sterling Touch Therapies Ltd services are governed by the laws of England and Wales.